Customer Service and Phone Etiquette

Customer Service and Phone Etiquette

REGISTER

Proper phone etiquette is important to your company or establishment because it’s usually the first contact point for a customer and represents how your business will treat them. Choice of words when conversing is very important in order to create a favourable impression. A happy customer will return often and is likely to spend more.

In this webinar you will learn:

  • Top 3 qualities of good customer service
  • Mastering the Art of Conversation and Small Talk
  • Phone Etiquette
  • Etiquette when Answering the Phone and Making Calls
  • Managing Voicemail

Date

Oct 29 2020
Expired!

Time

10:00 am - 11:00 am

Local Time

  • Timezone: America/New_York
  • Date: Oct 29 2020
  • Time: 1:00 pm - 2:00 pm

Cost

Free

Organizer

Smart Tech Inc.
Phone
+18338768324
Email
info@smarttechinc.net

Speakers

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